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Apr 01, 2020 Outlook uses the profile method to differentiate one user from another. If there’s an issue with the profile being used in the app, creating and using a new profile should resolve it for you. Creating a new profile for Outlook is fairly easy and it can be done from the app itself. Launch the Outlook app on your PC and click on the File menu. Instead it keeps asking for the password using the old auth prompt on everybody's computer. This is happening on all clients, whether they are running Windows 7 or 10, and with Outlook 2013, 2016, and 2019. It is not accepting the app password either. And when I fix it on one computer, the same fix does not work on another computer. Jun 15, 2020 If your Mac is connected to the Internet but suddenly starts asking for your password, you should generally try again later, and if necessary work with your email provider to resolve. If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail.
-->Symptoms
In Microsoft Outlook 2016 for Mac, you are repeatedly prompted for authentication while you're connected to your Office 365 account.
Outlook On Mac App Password Not Working Windows 7
Cause
https://xuegwkv.weebly.com/how-to-view-purchased-apps-on-mac-mojave.html. This issue occurs because of the presence of duplicate tokens in the keychain.
Resolution
To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website:
Workaround
To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain. To do this, follow these steps.
Note
These steps affect all Office applications that use modern authentication.
Outlook On Mac App Password Not Working Remotely
- Quit Outlook and all other Office applications.
- Start Keychain Access by using one of the following methods:
- Select the Finder application, click Utilities on the Go menu, and then double-click Keychain Access.
- In Spotlight Search, type Keychain Access, and then double-click Keychain Access in the search results.
- In the search field in Keychain Access, enter Exchange.
- How to close apps on mac computer. In the search results, select each item to view the Account that's listed at the top, and then press Delete. Repeat this step to delete all items for your Exchange account.
- In the search field, enter adal.
- Select all items whose type is MicrosoftOffice15_2_Data:ADAL:<GUID>, and then press Delete.
- In the search field, enter office. Why do apps automatically open on mac.
- Select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then press Delete.
- Quit Keychain Access.NoteWhen you start Outlook, you are prompted to authenticate.